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Apr 19, 2024   2017-18 RACC Student Catalog  Select a Catalog 2023-24 RACC Student Catalog 2022-23 RACC Student Catalog [ARCHIVED CATALOG] 2021-22 RACC Student Catalog [ARCHIVED CATALOG] 2020-21 RACC Student Catalog [ARCHIVED CATALOG] 2019-20 RACC Student Catalog [ARCHIVED CATALOG] 2018-19 RACC Student Catalog [ARCHIVED CATALOG] 2017-18 RACC Student Catalog [ARCHIVED CATALOG] 2016-17 RACC Student Catalog [ARCHIVED CATALOG] 2015-2016 RACC Student Catalog [ARCHIVED CATALOG] 2014-2015 RACC Student Catalog [ARCHIVED CATALOG] 2013-2014 RACC Student Catalog [ARCHIVED CATALOG]      Global Search Catalog Search Choose Search Location Select an option Courses Programs Hierarchy Items Other Content Entire Catalog Search Keyword Field Whole Word/Phrase Advanced Search Catalog Navigation   Catalog Home   Programs of Study   Course Descriptions   Academic Divisions   Enrollment Information   Tuition and Fees   Financial Aid   Academic Information   Degree Types   Assessment/Articulation   Honors Program   English as a Second Language Program   Workforce and Economic Development/Community Education   Student Support   About RACC   Faculty and Staff   Campus Map and Directions   My Portfolio HELP 2017-18 RACC Student Catalog [ARCHIVED CATALOG] Print-Friendly Page (opens a new window) Add to Portfolio (opens a new window) IFT 210 - Help Desk User Support 3 Credit Hours This course provides students with the skills needed to support computer users within the organization. Students will learn to identify the appropriate tools, technologies, and processes to assess and meet computer users’ needs. Students will also address many different aspects of the career field of computer user support. Prerequisite(s): IFT 110  Semesters Offered: Spring  Back to Top | Print-Friendly Page (opens a new window) Add to Portfolio (opens a new window)