Mar 04, 2021  
2015-2016 RACC Student Catalog 
2015-2016 RACC Student Catalog [ARCHIVED CATALOG]

Administrative Office Specialist, AAS

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Business Division

The Administrative Office Specialist Program is designed to provide students with the competencies necessary to obtain employment as administrative specialists. Students may choose from concentrations in Accounting, Business Management, Electronic Health Records, and Information Technology which allows them to specialize their training. College credit may be granted through Tech Prep articulation agreements between RACC and approved secondary schools.

Program Competencies

Upon successful completion of this program, the students should be able to:

  • Demonstrate effective communication skills in writing and speaking in a business environment.
  • Apply math operations to solve fundamental business problems.
  • Demonstrate proficiency in keyboarding of business letters, memos, reports and tables at a high level of speed and accuracy.
  • Demonstrate a high degree of accuracy in applying correct grammar, usage and style when transcribing documents from dictated audio files.
  • Apply basic language skills associated with parts of speech, sentence formations, numerical expression, capitalization, punctuation and word division rules to business correspondence.
  • Transcribe from various kinds of original communication, such as handwritten copy, printed copy and voice-recorded dictation.
  • Proofread and edit typed/keyed copy, including transcription of machine dictation, with a high degree of accuracy and correctness.
  • Use word processing, spreadsheet, database, presentation and Internet skills to complete office tasks.
  • Use appropriate office procedures in the areas of records information management, telephone communications, incoming and outgoing mail, meetings and conferences, travel arrangements and simulations projects.
  • Recognize the changing nature of technology and adapt to the new equipment and procedures while retaining the most appropriate traditional office practices.
  • Create integrated documents, worksheets, database, and presentations suitable for coursework, professional purposes, and personal use using personal productivity software.
  • Utilize effective human relations skills in business situations.

Accounting Concentration

  • Prepare financial statements in accordance with generally accepted accounting principles and evaluate the results by performing basic financial statement analysis.
  • Calculate product costs and break-even point for manufacturing companies and prepare operational budgets using both variable and absorption costing methods.
  • Prepare tax returns and conduct research utilizing the International Revenue Code.
  • Prepare payroll documents and related payroll tax returns.

Business Management Concentration

  • Utilize business management principles to analyze problems and make decisions.
  • Apply law to recognize legal implications of business and personal transactions.

Electronic Health Records Concentration

  • Define medical terminology used in health care delivery.
  • Define the contents of an electronic health record and the operation of an electronic medical record system.
  • Summarize federal legislations and regulations affecting health care.

Information Technology Concentration

  • Describe the hardware and software needs in a modern business environment using appropriate computer terminology.
  • Plan and design websites using fundamental web design principles.
  • Demonstrate effective customer support and problem resolution skills.

Required Program of Study

Major Requirements (39 or 40 Credit Hours)

Students must select one of the following concentrations.

These courses will be taken over the course of the program as they are offered.

Business Management Concentration (9 Credit Hours):

BUS 100 - Introduction to Business , MGT 100 - Principles of Management , BUS 230 - Business Law 

Information Technology Concentration (9 Credit Hours):

IFT 100 - Introduction to Information Technology , IFT 210 - Help Desk User Support , WEB 100 - Web Design I - HTML 

Electronic Health Records Concentration (9 Credit Hours):

EHR 100 - Medical Terminology for the Healthcare Profession , EHR 110 - Computerized Medical Office , EHR 210 - Legal and Ethical Issues in Healthcare 

Accounting Concentration (10 Credit Hours):

ACC 105 - Financial Accounting , ACC 110 - Managerial Accounting , ACC 230 - Federal Taxes , ACC 120 - Payroll Accounting 


Fall Semester 1

Fall Semester 2

Total Credits=63

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