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    Mar 28, 2024  
2019-20 RACC Student Catalog 
    
2019-20 RACC Student Catalog [ARCHIVED CATALOG]

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OFT 212 - Office Procedures


3 Credit Hours

Introduction to the responsibilities and the opportunities of the professional office specialist position with a strong emphasis on the administrative aspects of office specialist work. These responsibilities includes telephone communication, customer service skills, records management, mailing operations, time management, and decision-making techniques.

Prerequisite(s): OFT 111  or permission of the instructor.

Semesters Offered: Fall



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