Javascript is currently not supported, or is disabled by this browser. Please enable Javascript for full functionality.

APPLY/REGISTER APPLY Register Request Information ABOUT President Board Of Trustees Leadership Team Mission/Core Values Strategic Goals Campus Master Plan Accreditations Memberships Campus Map and Directions Foundation for RACC Staff Directory Safety and Security Human Resources Purchasing Diversity, Equity and Inclusion Media ACADEMICS Programs and Pathways Online Learning Calendar of Events Early College Programs Health Professions Honors Program Workforce & Continuing Education EAP Program Academic Enrichment Academic Advising Yocum Library ADMISSIONS/AID How to Get Started Admissions Events Admissions FAQs Current High School Students School Counselors Virtual Open House Virtual Campus Tour Tuition and Fees Financial Aid / Scholarships Orientation Placement Assessment STUDENT LIFE Bookstore Clubs and Organizations Student Life Events Graduation Fitness Center Leadership Program RACCy Olympics Raven Ambassadors Student Conduct and Expectations Student Handbook and Catalogs SERVICES Academic Support Advantage-Trio Assessment Services Accessibility Services CareerLink Career Services Center Information Services KEYS Program Nursing Mother’s Room Perkins PSECU Banking Student Success Center Student Records Transfer Services Upward Bound Veterans Services MORE myRacc Online Learning Workforce & Continuing Education ‌ Search ‌ ‌ Not results ‌ ‌ Original text ‌ Contribute a better translation‌ ‌ ‌ ‌

Dec 04, 2024   2024-25 RACC Student Catalog  Select a Catalog 2024-25 RACC Student Catalog 2023-24 RACC Student Catalog [ARCHIVED CATALOG] 2022-23 RACC Student Catalog [ARCHIVED CATALOG] 2021-22 RACC Student Catalog [ARCHIVED CATALOG] 2020-21 RACC Student Catalog [ARCHIVED CATALOG] 2019-20 RACC Student Catalog [ARCHIVED CATALOG] 2018-19 RACC Student Catalog [ARCHIVED CATALOG] 2017-18 RACC Student Catalog [ARCHIVED CATALOG] 2016-17 RACC Student Catalog [ARCHIVED CATALOG] 2015-2016 RACC Student Catalog [ARCHIVED CATALOG] 2014-2015 RACC Student Catalog [ARCHIVED CATALOG] 2013-2014 RACC Student Catalog [ARCHIVED CATALOG]      Global Search Catalog Search Choose Search Location Select an option Courses Programs Hierarchy Items Other Content Entire Catalog Search Keyword Field Whole Word/Phrase Advanced Search Catalog Navigation   Catalog Home   Enrollment Information   Academic Pathways   Programs of Study   Honors Program   Workforce Dev / Community Ed   English for Academic Purposes   Course Descriptions   Academic Information   Academic Divisions   Degree Types   General Education Outcomes   Tuition and Fees   Financial Aid   Assessment/Articulation   Student Support   About RACC   Faculty and Staff   Campus Map and Directions   My Portfolio HELP 2024-25 RACC Student Catalog Print-Friendly Page (opens a new window) Add to Portfolio (opens a new window) IFT 210 - Help Desk User Support 3 Credit Hours This course provides students with the skills needed to support computer users within the organization. Students will learn to identify the appropriate tools, technologies, and processes to assess and meet computer users’ needs. Students will also address many different aspects of the career field of computer user support. Prerequisite(s): IFT 110   Semesters Offered: Spring/Online  Back to Top | Print-Friendly Page (opens a new window) Add to Portfolio (opens a new window)