Business Division

The Computer Technology Program is designed to prepare graduates for employment in information technology support positions. Students will gain experience in supporting others in the use of computer hardware, software, networks and websites. Coursework will aid students in preparing to sit for various industry-standard certification exams. College credit may be granted through Tech Prep articulation agreements between RACC and approved secondary schools.

Program Competencies

Upon successful completion of this program, the student should be able to:

• Describe the hardware and software needs in a modern business environment using appropriate computer terminology.
• Discuss the issues of professional standards and ethics for Information Technology workers.
• Utilize a personal computer to prepare documents using word processing, spreadsheet, database, and presentation software and to perform basic navigation of the Internet.
• Plan and design websites using fundamental web design principles.
• Create programs that solve common business problems using structured programming and modular design.
• Demonstrate effective customer support and problem resolution skills.
• Demonstrate effective communication skills in writing and speaking in a business environment.
• Utilize business management principles to analyze problems and make decisions.
• Prepare financial statements in accordance with generally accepted accounting principles and evaluate the results by performing basic financial statement analysis.
• Perform installation, configuration, diagnostics, preventative maintenance and basic networking of personal computers.
• Troubleshoot desktop environments that are running Microsoft Windows operating systems.
• Create integrated documents, worksheets, databases, and presentations suitable for coursework, professional purposes, and personal use using personal productivity software.