Business Division

The Electronic Health Records and Healthcare Information Technology Program is designed to provide students with the competencies necessary to obtain employment as electronic health records and healthcare information technicians. Students will gain experience in supporting others in the use of computer hardware, software, and networks. Graduates are prepared to work in physician’s offices, clinics, laboratories, hospitals, group practices, specialty practices, health insurance offices and nursing homes. Coursework will aid students in preparing to sit for various industry-standard certification exams.

Program Competencies

Upon successful completion of this program, the student should be able to:

• Describe the hardware and software needs in a modern business environment using appropriate computer terminology.
• Discuss the issues of professional standards and ethics for Information Technology workers.
• Utilize a personal computer to prepare documents using word processing, spreadsheet, database, and presentation software and to perform basic navigation of the Internet.
• Demonstrate effective customer support and problem resolution skills.
• Demonstrate effective communication skills in writing and speaking in a business environment.
• Perform installation, configuration, diagnostics, preventative maintenance and basic networking of personal computers.
• Troubleshoot desktop environments that are running Microsoft Windows operating systems.
• Create integrated documents, worksheets, databases, and presentations suitable for coursework, professional purposes, and personal use using personal productivity software.
• Demonstrate knowledge of the basic components of medical practice management software application and their functions.
• Identify the purpose and provisions of the Health Insurance Portability and Accountability Act.
• Define the contents of an electronic health record and the operation of an electronic medical record system.
• Understand concepts common to medical insurance plans in health care delivery.
• Interpret inpatient/outpatient record documentation to identify diagnoses and services/procedures.
• Define medical terminology used in health care delivery.
• Summarize federal legislation and regulations affecting health care.