Business Division

The Medical Secretary Certificate Program is designed to provide students who already possess advanced secretarial skills with the competencies necessary to obtain employment as medical secretaries or medical transcriptionists. All coursework may later be applied to an Associate in Applied Science degree if the student desires. Prior secretarial experience is required for entry into this program.

Program Competencies

Upon successful completion of this program, the student should be able to:

• Demonstrate effective written communication skills in writing and speaking in a business environment.
• Apply math operations to solve fundamental business problems.
• Apply basic language skills associated with the parts of speech, sentence formations, numerical expression, capitalization, punctuation and word division rules to business correspondence.
• Apply basic language skills associated with the parts of speech, sentence formations, numerical expression, capitalization, punctuation and word division rules to business correspondence.
• Work independently, with others, or in self-directed work teams to demonstrate effective interpersonal and problem-solving skills, attitudes and work habits that contribute to organizational goals.
• Use appropriate office procedures in the areas of records information management, telephone communications, incoming and outgoing mail, meetings and conferences, travel arrangements and simulated projects.
• Recognize the changing nature of technology and adapt to new equipment and procedures while retaining the most appropriate traditional office practices.
• Use word processing, spreadsheet, database, presentation, and Internet skills to complete office tasks.
• Demonstrate a high degree of accuracy in applying correct grammar, usage and style when transcribing documents from dictated audio tapes that use medical terminology.
• Proofread and edit typed/keyed copy, including transcription of machine dictation, with a high degree of accuracy and correctness.
• Utilize effective human relations skills in business situations.