Business Division

The Computer Technology Program is designed to prepare graduates for employment in information technology support positions. Students will gain experience in supporting others in the use of computer hardware, software, networks and websites. Coursework will aid students in preparing to sit for various industry-standard certification exams. College credit may be granted through Tech Prep articulation agreements between RACC and approved secondary schools.

Program Competencies

Upon successful completion of this program, the student should be able to:

• Describe the hardware and software needs in a modern business environment using appropriate computer terminology.
• Discuss the issues of professional standards and ethics for Information Technology workers.
• Install, configure, and troubleshoot network hardware and operating systems.
• Plan and design websites using fundamental web design principles.
• Create programs that solve common business problems using structured programming and modular design.
• Demonstrate effective customer support and problem resolution skills.
• Demonstrate effective communication skills in writing and speaking in a business environment.
• Perform installation, configuration, diagnostics, preventative maintenance, and repair of personal computers.
• Plan, implement, and maintain security measures and controls to protect computer information systems.
• Apply business terminology and concepts.
• Create, maintain, and query relational databases.
• Create integrated documents, worksheets, databases, and presentations suitable for coursework, professional purposes, and personal use using personal productivity software.
• Utilize effective human relation skills in business situations.