Business Division

The Information Technology Proficiency Certificate Program is designed to develop the skills necessary to install and maintain Windows-based computer systems. The knowledge gained from these courses will be helpful in entry-level Computer Repair and IT Support positions. Coursework may later be applied to an Associate in Applied Science degree if the student desires.

Program Competencies

Upon successful completion of this program, the student should be able to:

• Describe the hardware and software needs in a modern business environment using appropriate computer terminology.
• Discuss the issues of professional standards and ethics for Information Technology workers.
• Perform installation, configuration, diagnostics, preventative maintenance and basic networking of personal computers.
• Troubleshoot desktop environments that are running Microsoft Windows operating systems.
• Create integrated documents, worksheets, databases, and presentations suitable for coursework, professional purposes, and personal use using personal productivity software.