Business Division

The Administrative Office Specialist Program is designed to provide students with the competencies necessary to obtain employment as administrative specialists. College credit may be granted through Tech Prep articulation agreements between RACC and approved secondary schools.

Program Competencies

Upon successful completion of this program, the students should be able to:

• Demonstrate effective communication skills in writing and speaking in a business environment.
• Apply math operations to solve fundamental business problems.
• Demonstrate proficiency in keyboarding of business letters, memos, reports and tables at a high level of speed and accuracy.
• Demonstrate a high degree of accuracy in applying correct grammar, usage and style when transcribing documents from dictated audio files.
• Apply basic language skills associated with parts of speech, sentence formations, numerical expression, capitalization, punctuation and word division rules to business correspondence.
• Use word processing, spreadsheet, database, presentation, and Internet skills to complete office tasks.
• Use appropriate office procedures in the areas of records information management, telephone communications, incoming and outgoing mail, meetings and conferences, travel arrangements and simulations projects.
• Create integrated documents, worksheets, database, and presentations suitable for coursework, professional purposes, and personal use using personal productivity software.
• Utilize effective human relations skills in business situations